Effective Date: January 1, 2025
Kellie Bourque Marketing, LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide through your use of our website, [www.kelliebourque.com](http://www.kelliebourque.com) (“Site”). This Privacy Policy outlines the types of information we may collect, how we use that information, with whom it may be shared, and your rights and choices concerning your personal information.
By accessing or using the Site, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information directly from you or automatically when you use the Site:
(a) Personal Identifiers – such as your name, email address, phone number, mailing address, or other contact details provided voluntarily via forms, checkout pages, or email communications.
(b) Payment Information – when you purchase services through the Site, billing and payment information is collected and processed securely by our third-party payment processor (e.g., Stripe). We do not store your complete credit card details.
(c) Internet or Network Activity – such as your IP address, browser type, device information, access times, and pages viewed, collected through cookies and similar technologies.
(d) Other Voluntarily Submitted Information – such as information you provide through intake forms, coaching questionnaires, surveys, testimonials, or other communication.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To provide, fulfill, and manage your purchases and services
- To communicate with you regarding your account, services, or inquiries
- To send promotional and marketing communications if you opt-in
- To improve the Site’s performance and user experience
- To comply with applicable legal obligations and enforce our rights
3. Legal Basis for Processing (GDPR Users)
If you are located in the European Economic Area (EEA), we rely on the following legal bases to process your personal data:
Your consent
- The performance of a contract with you
- Compliance with a legal obligation
- Our legitimate business interests, provided such interests are not overridden by your rights and freedoms
4. Sharing of Information
We do not sell your personal information. We may share your data with trusted service providers solely for the purpose of operating our business, including:
- Payment processors (e.g., Stripe)
- Email marketing platforms (Flodesk)
- Project management and file-sharing platforms (e.g., Google Drive, Asana, Notion, Dropbox)
- Website analytics providers (e.g., Google Analytics)
All service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
5. Data Retention
We retain your personal information for as long as is necessary to provide services to you, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us (see Section 10).
6. Cookies and Tracking Technologies
We use cookies and similar technologies to track user activity and enhance your experience. You can modify your browser settings to disable cookies, but doing so may affect the functionality of the Site.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to our legal obligations)
- Object to or restrict the processing of your data
- Data portability
- Withdraw consent (for marketing or other purposes)
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us at kelliebourquemarketing@gmail.com.
8. California Privacy Rights (CCPA)
If you are a California resident, you have the right to request:
Disclosure of the categories and specific pieces of personal information we have collected about you
Deletion of your personal information (subject to exceptions)
Information about the categories of personal information disclosed for business purposes
We do not sell your personal information. To submit a request, please email kelliebourquemarketing@gmail.com
9. Children’s Privacy
The Site is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn we have collected personal data from a child under 13, we will delete that information promptly.
10. Data Security
We use reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
11. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before submitting any personal information.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes indicates your acceptance of the revised policy.
13. Contact Us
If you have any questions or requests regarding this Privacy Policy, your personal information, or our data practices, please contact:
Kellie Bourque Marketing, LLC
Email: kelliebourquemarketing@gmail.com